Terms of service

Terms of Use

Welcome to Earth Hues

Thank you for visiting Earth Hues! By accessing or using our website and purchasing our handmade ceramic tableware, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

1.1 Acceptance of Terms
By using our website, you agree to these Terms of Use. If you do not agree to these terms, please do not use our website.

1.2 Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page and will become effective immediately upon posting. Your continued use of the website constitutes acceptance of the revised terms.

2. Use of Website

2.1 Eligibility
You must be at least 18 years old to use our website and purchase our products. By using our website, you represent that you meet this requirement.

2.2 User Conduct
You agree to use our website for lawful purposes only. You must not use our website to:

  • Engage in any fraudulent activities.
  • Violate any local, state, national, or international laws.
  • Transmit any harmful or disruptive code.
  • Interfere with or disrupt the website or servers.

3. Product Information

3.1 Product Descriptions
We strive to provide accurate descriptions and images of our products. However, due to the handmade nature of our ceramics, there may be slight variations in color, size, and design.

3.2 Pricing
All prices are listed in [Currency] and are subject to change without notice. We reserve the right to correct any pricing errors.

4. Orders and Payments

4.1 Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

4.2 Payment
Payment must be made at the time of purchase using the available payment methods. By providing your payment information, you authorize us to charge the specified amount.

4.3 Order Confirmation
You will receive an email confirmation once your order has been placed. This email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

5. Shipping and Delivery

5.1 Shipping Policy
We ship inside India. Shipping costs and delivery times vary based on location and order size. Please refer to our Shipping Policy for detailed information.

5.2 Delivery
We are not responsible for delays caused by shipping carriers or customs. You are responsible for providing accurate delivery information.

6. Returns and Exchanges

6.1 Return Policy
We accept returns and exchanges within [Number] days of delivery. Items must be unused and in their original packaging. Please refer to our Return Policy for detailed information.

6.2 Refunds
Refunds will be processed within [Number] days of receiving the returned item. Original shipping costs are non-refundable.

7. Intellectual Property

7.1 Ownership
All content on our website, including text, images, logos, and designs, is the property of Earth Hues and is protected by copyright and trademark laws.

7.2 Use of Content
You may not use, reproduce, or distribute any content from our website without our prior written permission.

8. Limitation of Liability

8.1 Disclaimer
Our website and products are provided "as is" without any warranties, express or implied. We do not guarantee that our website will be error-free or that our products will meet your expectations.

8.2 Limitation
In no event shall Earth Hues be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

10. Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at:

  • Email: earthhuesceramics@gmail.com
  • Phone: 00 91 8086928137
  • Address: Calicut

Thank you for choosing Earth Hues Ceramics. We hope you enjoy our products as much as we enjoy making them for you.